Contact information

 

Introduction

At Party Theory SG, we are committed to providing exceptional customer service and ensuring that your questions and concerns are addressed promptly. This Contact Information Policy outlines how you can reach us and the ways we will communicate with you regarding your orders, inquiries, and other interactions with our business.

How to Contact Us

Customer Service

Our customer service team is here to assist you with any questions, concerns, or issues you may have. You can reach us through the following methods:

  • Email: hello@parytheory.sg
  • Phone: +65 9479 0801
  • Address: 107 Eunos Ave 3, #06-01 Storefriendly Centre, 409837 (strictly by appointment only)

Business Hours

Our customer service team is available during the following business hours:

  • Monday to Thursday: 10:00 AM to 6:00 PM
  • Friday to Saturday and Public Holidays: 10:00 AM to 7:00 PM
  • Sunday: 10:00 AM to 5:00 PM

We strive to respond to all inquiries within 1-2 business days.

Communication from Us

Order Confirmation and Updates

When you place an order with Party Theory SG, you will receive the following communications from us:

  • Order Confirmation: An email confirming that we have received your order.
  • Shipping Confirmation: An email with tracking information once your order has been shipped.
  • Order Updates: If there are any issues or delays with your order, we will notify you via email or phone.

Marketing and Promotions

If you opt-in to receive marketing communications from us, we may send you emails about new products, special offers, and upcoming events. You can unsubscribe from these communications at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us at hello@partytheory.sg.

Customer Support

For any inquiries or support needs, you can contact us via email or phone. We may also use your provided contact information to follow up on your inquiries or to resolve any issues related to your orders or account.

Privacy and Data Protection

We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your data.

Changes to This Policy

We may update this Contact Information Policy from time to time. Any changes will be posted on this page, and the date at the top of this policy will be updated to reflect the effective date of the latest version. Your continued use of our services after any changes to this policy constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Contact Information Policy, please contact us at:

  • Email: hello@partytheory.sg
  • Phone: +65 9479 0801
  • Address: 107 Eunos Ave 3, #06-01 Storefriendly Centre, 409837 (by appointment only)

Thank you for choosing Party Theory SG. We value your business and are here to ensure you have a positive experience with us.

Party Theory SG
107 Eunos Ave 3, #06-01 Storefriendly Centre, 409837
hello@partytheory.sg
+65 9479 0801
www.partytheory.sg

This policy is effective as of 01/01/2024